Get in Touch

For anything about the service — a link that behaves strangely, a feature you wish existed, feedback on the design — write to support@ssavex.com. No forms, no ticket numbers: plain email to plain people.

If you are reporting a problem, the details make the difference. Include the post URL (the original x.com one or the ssavex.com one — both work), what you expected to happen, what actually happened, and roughly what device and browser you were on. A report with those four things is fixable; “it doesn't work” is a mystery novel.

If you are a rights holder (or representing one) and media you own is reachable through this service, do not use the general inbox — takedown notices go through the dedicated process described on the DMCA and copyright page, which handles them properly and quickly.

Responses usually land within a day or two, and always from a person — the inboxes are not monitored by anything that pretends to be one. Feature suggestions are genuinely read, even the ones that never get built; bug reports that include a URL are usually resolved quickly because they can be reproduced.

One honest limitation up front: SSAVEX cannot fetch private, deleted or follower-only posts, so reports asking for those will be politely declined — that boundary is the product working as designed, not a bug.